Privacy Policy

Last updated: January 17, 2025

1. Introduction

Welcome to Veon Player ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV player application.

2. Information We Collect

2.1 Information You Provide

Account information (email address, username, password)
Payment and billing information
Playlist URLs and login credentials (stored locally on your device)
Customer support communications

2.2 Automatically Collected Information

Device information (model, operating system, unique device identifiers)
Usage data (features accessed, viewing preferences, app interactions)
Log data (IP address, access times, crash reports)
Performance metrics and analytics

3. How We Use Your Information

To provide and maintain the Veon Player service
To process your subscription and payments
To authenticate your access to the application
To improve and optimize app performance
To provide customer support and respond to inquiries
To send important updates about the service
To detect and prevent fraud or unauthorized access

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information. Your playlist credentials and login information are stored locally on your device and encrypted. We do not have access to your IPTV provider credentials or playlist content.

Payment information is processed through secure third-party payment processors and is not stored on our servers.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

With service providers who assist in operating our application
When required by law or to respond to legal processes
To protect our rights, privacy, safety, or property
In connection with a business transfer or merger

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Opt-out of marketing communications
Export your data in a portable format

7. Children's Privacy

Veon Player is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@veonplayer.com
Website: www.veonplayer.com